• You must be 18 or over, and either the parent or legal guardian of any child whose information you enter, or an adult they have authorised to do it — a grandparent or a sitter, say.
• Only forward what you are entitled to forward. School and club mail names other families' children.
• The AI may sometimes make mistakes. It can misread a time, assign an activity to the wrong child, or miss something. Every activity shows what it was read from so you can check, and everything can be corrected. Check anything that matters.
• You own what you send us. We use it only to run PlanLinx for you.
• We do not sell your data.
• PlanLinx is for people in the United States. It is not offered anywhere else.
• You can stop at any time. Email us and we delete your account and everything in it within 45 days.

PlanLinx Terms of Service

Effective date: 2026-09-12 Operator: PlanLinx is a product of Waveclimb LLC, a Delaware limited liability company ("PlanLinx", "we", "us"). Contact: support@planlinx.com · 1201 Kings Highway, #1002, Fairfield, CT 06824

1. What PlanLinx is, and agreeing to these terms

PlanLinx reads schedules you send it — forwarded email, screenshots, files, typed or spoken notes — and turns them into a family calendar and to-do list. An AI does the reading. PlanLinx is a product of Waveclimb LLC, a Delaware limited liability company.

These terms cover the web application at planlinx.com, including when it is added to a phone's home screen, and any PlanLinx app we publish for iOS, Android or other platforms. If you get PlanLinx through an app store, that store's terms apply as well, and where they conflict with these on a point the store requires, the store's terms control for that point.

By ticking the box at sign-up, or by using PlanLinx, you agree to these Terms. Our Privacy Policy explains how we handle information; you are asked to read it, and it is referred to here, but it is a notice rather than a contract. If you do not agree to these Terms, do not use PlanLinx.

PlanLinx is an early product. Features will change, some will be added and some removed, and we will sometimes ask you to accept updated terms.

2. AI Accuracy

The AI, like all technology, may sometimes make mistakes.

This is first because it is the most important thing in this document.

Even though PlanLinx uses AI to check and double check again each activity that needs AI to perform the service, PlanLinx may sometimes misread a time, assign an activity to the wrong child, or miss something entirely. It is an assistant, not a system of record. Every activity shows what it was read from, and everything is editable. Where the AI is unsure it says so and asks you to confirm.

You remain responsible for your family's schedule. Check anything that matters — a pickup, a deadline, a medical appointment — against the original before relying on it. We do not guarantee that anything in the app is complete, accurate or current, and you must not rely on it alone for anything with a real-world consequence.

The enforceable form of this warning is in sections 11 and 12.

3. Who may use PlanLinx

• You must be at least 18 years old and able to form a binding contract.
• You must be the parent or legal guardian of any child whose information you enter, or an adult the parent or legal guardian has authorised to do so — a grandparent or a sitter, say. By entering information about a child, you confirm that one of those is true of you.
• You must provide a working email address and keep it current.
• You may not use PlanLinx if we have previously closed your account.
• PlanLinx is for people in the United States. It is not offered anywhere else, and using it from outside the United States is not permitted. If we learn that an account is being used from outside the United States, we may close it under section 13.

4. Your account and your family

One household per account. You may invite other adults in your household to join your family in PlanLinx; everyone in the family sees the same schedule. You are responsible for who you invite. Each plan allows a set number of sign-ins, people on the schedule and linked calendars; the numbers for each plan are on the pricing page (section 10).

A calendar link is a key. On plans that include it, the link that sends your schedule to Google or Apple Calendar shows the whole family schedule to anyone who has it, with no sign-in. You are responsible for who you give it to; reset it from the app if it gets out. See the Privacy Policy, section 6b.

Parents in separate households each run their own account and enter the child separately. Accounts are independent: neither parent can see, change or delete the other's. If you would rather share one account, invite the other parent into it, understanding that they will then see and be able to change everything in it.

Keep your sign-in email secure. Sign-in is by a code sent to your email; anyone who can read that email can reach your family's schedule. You are responsible for everything done under your account. Tell us at once if you think it has been used without your permission.

A shared screen showing the wall view is still your account. The wall is read-only, so looking at it changes nothing — but anything done elsewhere on that device is done under your account.

5. Your responsibilities

• Only send us what you are entitled to send. School and club mail routinely names other families' children. By forwarding it you confirm that you have the right to, and that doing so does not break any law or any duty you owe someone else.
• Check anything that matters, per section 2.
• Enter accurate information about your family, and keep it current.
• Use PlanLinx for your own household's personal, non-commercial purposes.

6. What you may not do

• Use PlanLinx for anything unlawful, or to harm anyone.
• Use PlanLinx to track the whereabouts of any person who has not agreed to it, or in violation of any custody order or protective order.
• Attempt to access another family's data, or probe the service for ways to.
• Upload malware, or anything you do not have the right to upload.
• Reverse engineer, decompile, or attempt to extract the source code of the service, or build a competing product from it.
• Use bots, scrapers or automated tools to access it, or send volumes intended to strain it.
• Resell, rent, sublicense or rebrand it.
• Remove or obscure any notice of ownership.
• Circumvent any limit, cap or security measure.

We may suspend or close an account that does any of these. See section 13.

7. What we will not do

• Sell your data. This one is permanent.
• Read your mailbox. There is no mailbox access; nothing reaches us unless you forward it or set up a forwarding rule yourself.
• Read your content as a matter of course. A person here looks only when you ask for help, or when something has gone wrong and there is no other way to find out why. See the Privacy Policy, section 11.

8. Your content, and the licence you give us

You own what you send us — emails, family information, activities, corrections. We claim no ownership of it.

You grant us a licence to store, copy, transmit, process and display your content, and to send it to the AI providers named in the Privacy Policy, for the sole purpose of providing PlanLinx to you and your family. This licence is worldwide, non-exclusive, royalty-free, and lasts as long as your content is in PlanLinx. It ends when you delete the content or close your account, except for copies in routine backups until they age out, and except where we must retain something to comply with law.

You confirm that you have all rights needed to grant this licence for everything you send, including material written by others that you forward.

9. Our property

PlanLinx — the software, design, text, graphics, logos, and the name — belongs to Waveclimb LLC and is protected by copyright, trademark and other laws. You get a limited, revocable, non-transferable right to use it for your household under these terms, and nothing else. PlanLinx™ and the PlanLinx logo are trademarks of Waveclimb LLC.

Feedback. If you suggest a feature or send us an idea, you agree we may use it without obligation to you. We will not claim you did not think of it.

10. Plans, limits, trial and payment

Free allowance. New accounts may read a set number of schedules at no charge, for a set period. The number, and the days remaining, are shown when you finish setting up and in the app throughout. No card is required, and the free allowance never becomes a paid plan. When the number is used up we stop reading for you, though you can still add and edit activities by hand; when the period ends, adding and editing stop as well. In either case, everything already in your account stays and remains viewable until you choose a plan or close your account, which you can do at any time. We may extend an account's allowance at our discretion. We may change or withdraw the free allowance for new sign-ups at any time; a change never reduces what an existing account has already been given.

Plans and limits. Each plan carries ceilings: on how much we read for your family each day and each month, the size of any one item, the number of sign-ins and people on the schedule, the number of linked calendars, how many activities may be added by hand a month, and how long history and originals are kept. The current figures for each plan are on the pricing page and on the Family screen, and they are part of this agreement. Reading a schedule costs us real money, so the ceilings are economic; when you reach one the app tells you and says what it would take to carry on. We may adjust ceilings with notice; an adjustment never reduces a paid plan before its current period ends.

Inviting friends. If you share your invitation link and another family sets up with it, both families receive extra schedule reads. The reward is reads, never money; we may change or withdraw it for future invitations at any time; and we may refuse or reverse it where the same person is on both sides or the programme is being abused.

Paid plans. Prices are shown on the pricing page and at checkout. Subscriptions renew automatically — monthly, or yearly at a discount — at the price shown, until you cancel. Before you pay we show you the price, the renewal frequency and how to cancel, and ask you to agree; Stripe, our payment processor, emails you a receipt you can keep. Payment is handled by Stripe. We never see or store a full card number.

Cancelling. You can cancel directly from the app at any time (Family → Manage plan). Cancellation takes effect at the end of the period you have paid for: you keep full access until then, nothing more is charged, and the app shows the date. After that date your family is on no plan — everything stays to look at, and adding pauses until a plan is on again. We do not refund partial periods, except as set out next or where the law requires.

Switching plans. You can move to a bigger or smaller plan from the app at any time, and the change is immediate. The difference for the rest of the current period is settled at once — a small charge if you moved up, a credit against your next bill if you moved down, never a second full price — and the new plan's price applies from your next renewal. We email you the new plan, its price and how to cancel the moment you switch.

Yearly plans. A yearly plan may be cancelled for a full refund within seven days of the first charge. After seven days it runs to the end of the year you paid for.

Reminders. Once a year we email every subscriber a reminder of their plan, its price and how to cancel, and we email a reminder before a yearly plan renews.

Failed payments. If a card fails, Stripe retries it for a few days and your plan continues meanwhile. If it cannot be collected, your family moves to no plan, as above, until it is fixed from the app.

Price changes. If we change a price, we tell you by email at least thirty days before it applies to you, and it applies from your next renewal after that. You can cancel before it does.

Taxes. Prices exclude sales and similar taxes, which we add where we are required to collect them.

11. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, PLANLINX IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, OR THAT ANY EXTRACTED ACTIVITY, TIME, DATE, LOCATION OR ASSIGNMENT IS ACCURATE OR COMPLETE. YOU USE PLANLINX AT YOUR OWN RISK. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WAVECLIMB LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS AND PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, USE, GOODWILL OR PROFITS, ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF PLANLINX — INCLUDING ANY MISSED, MISTIMED, MISPLACED OR MISASSIGNED ACTIVITY — HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR PLANLINX WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FOR FRAUD, FOR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, OR FOR ANYTHING THAT CANNOT BE LIMITED BY LAW.

THESE LIMITS ALLOCATE RISK BETWEEN US AND ARE AN ESSENTIAL PART OF THIS AGREEMENT; THE PRICE REFLECTS THEM. THEY APPLY EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME STATES DO NOT ALLOW THE LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

13. Ending it

You may cancel a paid plan from the app at any time (section 10). To close your account entirely, email us and we will delete your account and everything in it within 45 days, and confirm when it is done. There is no delete-my-account button yet; a person handles it. See the Privacy Policy, section 10.

We may suspend or close an account that breaks these terms, or where continuing would put other users, the service or us at risk. Except in an emergency or where the law prevents it, we will tell you why and give you a reasonable chance to get your data out.

If we close PlanLinx entirely, we will give at least 30 days' notice by email and a way to export your data before it goes.

Sections 8 (licence, for retained copies), 9, 11, 12, 14, 15 and 16 survive the end of this agreement.

14. Indemnification

To the extent permitted by law, you agree to defend, indemnify and hold harmless Waveclimb LLC and its members, officers, employees and contractors from any third-party claim, loss, liability or expense, including reasonable attorneys' fees, arising out of (a) content you sent us that you did not have the right to send, including other people's information in forwarded mail; (b) your breach of these terms; or (c) your violation of any law or the rights of any person — except to the extent caused by our own gross negligence or willful misconduct. We may take over the defence of any such claim at our expense, and you will cooperate.

15. Governing law, disputes and arbitration

PLEASE READ THIS SECTION. IT AFFECTS YOUR RIGHTS.

15.1 Governing law. These terms and any dispute are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules, and by the Federal Arbitration Act.

15.2 Talk to us first. Before starting any formal proceeding, email support@planlinx.com describing the problem, with your account email. We will try to resolve it informally within 60 days. Most things are. Neither of us may start arbitration or a court case until this period has passed.

15.3 Agreement to arbitrate. If we cannot resolve it, you and Waveclimb LLC agree that any dispute arising out of or relating to these terms or PlanLinx will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, and, where applicable, its Mass Arbitration Supplementary Rules, rather than in court. If the AAA is unable or unwilling to administer the arbitration, it will be administered by JAMS under its consumer rules, or by an arbitrator you and we agree on. The arbitrator decides everything, including whether this section applies, except that a court decides section 15.4. Arbitration may be by video, telephone, or documents only, or in the county where you live. We will pay the filing and arbitrator fees for any claim under $10,000 unless the arbitrator finds the claim frivolous. Judgment on the award may be entered in any court.

15.4 No class actions. YOU AND WAVECLIMB LLC AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or award relief to anyone but the individual parties. If this paragraph is found unenforceable for a particular claim, that claim proceeds in court, not in arbitration, and the rest of this section stands.

15.5 If many people bring the same claim. If 25 or more similar claims are filed against us by the same or coordinated counsel, they will be treated under the AAA's Mass Arbitration Supplementary Rules, and you and we agree that the AAA may resolve threshold issues in batches, that a limited number of cases may proceed first as bellwethers while the others are stayed, and that each side's filing fees in those batches are due only when a case actually proceeds.

15.6 Your right to opt out. You may reject sections 15.3 through 15.5 by emailing support@planlinx.com within 30 days of first agreeing to these terms, with your account email and the words "opt out of arbitration". Opting out does not affect any other part of these terms.

15.7 What stays in court. Either of us may bring an individual claim in small claims court, and either of us may seek an injunction in court to protect intellectual property or to stop unauthorized access. For anything that goes to court, you and we agree to the exclusive jurisdiction of the state and federal courts in Delaware, and waive any objection to venue there. YOU AND WE EACH WAIVE THE RIGHT TO A JURY TRIAL to the extent permitted.

16. General

Entire agreement. These terms and the Privacy Policy are the whole agreement between you and us about PlanLinx and replace anything earlier.

Changes. We may update these terms. We will post the new version with a new effective date. If a change materially affects your rights or what you owe us, we will ask you to accept it in the app before you carry on. Changes to section 15 do not apply to a dispute that has already begun.

Severability. If any provision is found unenforceable, it will be limited to the minimum extent necessary and the rest remains in effect.

No waiver. Our not enforcing a provision is not a waiver of our right to.

Assignment. You may not transfer these terms or your account. We may assign them to an affiliate or to a successor in a merger, acquisition or sale of assets, and your data will continue to be governed by the Privacy Policy.

Force majeure. We are not liable for any failure caused by events beyond our reasonable control, including outages at the providers named in the Privacy Policy.

Electronic communications. You agree that we may communicate with you by email and through the app, and that these satisfy any requirement that a communication be in writing.

Notices to us go to support@planlinx.com or 1201 Kings Highway, #1002, Fairfield, CT 06824.

No third-party beneficiaries, except as stated in section 14.

Independent parties. Nothing here creates a partnership, agency or employment relationship.

Export. You may not use PlanLinx in violation of U.S. export laws.

17. Notice to California residents

Under California Civil Code §1789.3, California users are entitled to the following: PlanLinx is provided by Waveclimb LLC, 1201 Kings Highway, #1002, Fairfield, CT 06824. To resolve a complaint about the service or to receive further information, contact us at support@planlinx.com. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

18. Contact

support@planlinx.com Waveclimb LLC, 1201 Kings Highway, #1002, Fairfield, CT 06824